Terms of Service

Last updated: January 19, 2025

Simple Summary: Use Dear Diabetes responsibly for personal health tracking. Be respectful, don't misuse the service, and remember this is a tool to help you - not replace medical care.

⚠️ Important: These Terms of Service work together with our Privacy Policy and EULA. By using Dear Diabetes, you agree to all these documents.

1. Acceptance of Terms

By accessing or using Dear Diabetes ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all users of the Service, including but not limited to users who are browsers, customers, merchants, and contributors of content.

2. Description of Service

Dear Diabetes is a personal health tracking application that allows you to:

  • Record and track blood glucose levels
  • Add notes and context to your readings
  • View charts and trends of your data

The Service is designed for personal use and is not intended as medical advice or treatment.

3. Account and Registration

No account registration is required to use Dear Diabetes. The app works locally on your device

You are responsible for:

  • Maintaining the security of your Apple ID
  • All activities that occur under your Apple ID
  • The accuracy of information you enter

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:

  • Use the Service for any unlawful purpose or activity
  • Attempt to reverse engineer, decompile, or hack the application
  • Interfere with or disrupt the Service or servers
  • Use the Service to harm, harass, or violate the rights of others
  • Distribute malware or harmful code through the Service
  • Use the Service for commercial purposes without permission
  • Violate any applicable laws or regulations

5. Health Information Disclaimer

Medical Disclaimer: Dear Diabetes is NOT a medical device and should NOT be used for medical emergencies or as a substitute for professional medical advice.

Important points about health information:

  • The Service provides tools for tracking, not medical advice
  • Always consult healthcare professionals for medical decisions
  • Do not rely solely on the app for diabetes management
  • In case of medical emergency, contact emergency services immediately
  • We are not responsible for medical decisions based on app data

6. Data Accuracy and Responsibility

You acknowledge and agree that:

  • You are solely responsible for the accuracy of data you enter
  • We cannot guarantee the accuracy of calculations or charts
  • You should verify important information independently
  • The Service may contain bugs or errors
  • You use the Service at your own risk

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of your information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

8. Intellectual Property Rights

The Service and its original content, features, and functionality are owned by us and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain ownership of any health data you enter into the Service.

9. Service Availability

We strive to keep the Service available, but we cannot guarantee:

  • Uninterrupted access to the Service
  • Error-free operation
  • Compatibility with all devices or operating systems
  • Continued availability of the Service

We may modify, suspend, or discontinue the Service at any time without notice.

10. Limitation of Liability

To the fullest extent permitted by applicable law:

  • We provide the Service "as is" without warranties of any kind
  • We are not liable for any indirect, incidental, or consequential damages
  • Our total liability is limited to the amount you paid for the Service
  • We are not responsible for data loss, medical decisions, or health outcomes

11. Indemnification

You agree to defend, indemnify, and hold us harmless from any claims, damages, or expenses arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Any content you submit through the Service

12. Termination

We may terminate or suspend your access to the Service immediately, without prior notice, for any reason, including breach of these Terms.

You may stop using the Service at any time by deleting the application from your device.

Upon termination, your right to use the Service ceases immediately.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any changes by:

  • Posting the new Terms in the app
  • Updating the "Last updated" date
  • Sending notifications through the app if changes are significant

Your continued use of the Service after changes constitutes acceptance of the new Terms.

14. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of your jurisdiction, without regard to conflict of law principles.

Any legal disputes will be resolved in accordance with Apple's dispute resolution processes and applicable local laws.

15. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and EULA, constitute the entire agreement between you and us regarding the Service and supersede all prior agreements and understandings.

17. Contact Information

If you have any questions about these Terms of Service, please contact us using the information below.

Questions or Concerns?

We're here to help clarify anything about these terms:

hello@bytesizedsoftware.ca